Apple announced GPU replacement for 2011 iMacs and refunds for previous service

imac 2011 05 09 600 11 300x200 Apple announced GPU replacement for 2011 iMacs and refunds for previous service

Apple iMac. Source-engadget

Apple recently announced GPU replacement program for the iMacs it sold between May 2011 and October 2012. These machines used AMD Radeon HD 6970M (both 1 GB and 2 GB)  GPUs. Citing the faulty GPU, Apple has announced this free repair. Among the iMacs sold during this period, those with 3.1 GHz i5 and 3.4 GHz i7 processors have a bigger chance of developing white or blue vertical lines or a solid black display. Apple, besides providing free repair for the faulty iMacs will also provide refunds for people who paid for GPU repairs in the past.

This was Apple’s announcement:-

Apple has determined that some AMD Radeon HD 6970M video cards used in 27-inch iMac computers with 3.1GHz quad-core Intel Core i5 or 3.4GHz quad-core Intel Core i7 processors may fail, causing the computer’s display to appear distorted, white or blue with vertical lines, or to turn black. iMac computers with affected video cards were sold between May 2011 and October 2012.

Consumers have been submitting complaints regarding the faulty GPUs in iMac on Apple Support forums.

Some terms for Replacement

While we’re not sure of all the terms, here’re some which can help you decide if to pay for the fuel to reach an Apple Service Center:-

1. The last 4 characters of the serial number should be one of the following : DHJQ, DHJW, DL8Q, DNGH, DNJ9, DMW8, DPM1, DPM2, DPNV, DNY0, DRVP, DY6F or F610.
2. iMacs with the faulty GPU will be repaired upto 3 years from the purchase date. (2)

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